Kōrero tūmataiti Privacy statement

The Tākai website is managed by Oranga Tamariki—Ministry for Children. This privacy statement applies to personal information collected by Tākai.

The data we collect and why

You can use our website without providing any personal information. If you voluntarily provide personal information, for example through online forms, subscribing to our newsletter, or completing an application for funding, we'll only use that information to communicate with you or process your funding application.

We'll keep any information we collect secure and will not disclose it to any third parties. If you'd like to view any personal information held by us, if you have any concerns or wish to request correction of personal information, please email us at kiaora@takai.nz or call the Oranga Tamariki National Contact Centre on 0508 326 549.

Tākai print resources can be ordered through an external online portal hosted and managed by our partner Blue Star in accordance with their privacy policy. The personal information collected through this portal is only used by Blue Star to process and deliver the resources you order and to provide insight into the types of community organisations who use our resources.

Blue Star privacy policy(external link)

Statistical information and cookies

We may collect statistical information about your visit to our website to help us improve it. This information does not identify individuals, and makes use of cookies. A cookie is a piece of code that creates a file on your computer to track the pages that you view on our website.

Google Analytics

We use Google Analytics to collect and analyse details about the use of our website. You may turn off cookies at any time. Most browsers have a feature that allows the user to refuse cookies, or issues a warning when cookies are being sent. Turning off cookies will not affect your ability to use this site.

The information Google Analytics collects includes:

  • the first three parts of the IP address of the device
  • the pages accessed on our site and the links clicked on
  • the date and time the site was visited
  • the referring site (if any) through which you clicked through to this site
  • the operating system, such as Windows 10 or Mac OSX, on the device used
  • the type of web browser used, such as Chrome, Internet Explorer or Mozilla Firefox
  • other incidental information, such as screen resolution and the language setting used.

Use of statistical information

The data is collected and stored on the Google server and is viewable by authorised staff as detailed in their privacy policy.

How Google uses data when you use their partners' sites or apps(external link)


We use Hotjar's analysis tools, including heatmaps, screen recordings and polls, to better understand our site visitors and collect user feedback. Hotjar uses cookies and other technologies to collect data on users’ behaviour and their devices, including:

  • device IP address
  • device screen size and type
  • browser information
  • geographic location (country only)
  • preferred language used to display our website.

You may opt-out from having Hotjar collect your information by visiting Hotjar's opt-out page or enabling Do Not Track (DNT) in your browser.

Opt-out of Hotjar on this browser(external link)

Hotjar's privacy policy(external link)


This site generates persistent session cookies (that is, they have an expiry date and are removed on that date) for the purpose of monitoring site usage. The cookies don't collect personal information. You can disable them or clear them out of your web browser without affecting your ability to use the site.


The information provided on our website is intended to provide general parenting and child development information to the public. All reasonable measures have been taken to ensure that the information shared is current and accurate.

It is not intended to, and should not, replace specific, professional advice.

However, you are advised that:

  • The information provided does not replace or alter the laws of New Zealand or any other official guidelines or requirements.
  • The contents of this website should not be construed as legal advice. Before relying on any information in this website users should independently verify its relevance for their purposes.
  • Oranga Tamariki may change, delete, add to, or otherwise amend information contained on this website without notice.
  • Oranga Tamariki is not responsible for the contents or reliability of any linked websites and does not necessarily endorse the views expressed within them. Listing is for convenience only and should not be taken as endorsement of any kind. Oranga Tamariki cannot guarantee that these links will work all of the time and has no control over availability of the linked pages.

Oranga Tamariki does not implicitly or impliedly endorse any website, organisation, or people who have off-site links to websites managed by Oranga Tamariki.